Contact

We are hear to help you with any question you have. Feel free to email us contact@momentomade.com or DM us on Instagram

1.) Be sure your pet's photo is taken in a well lit area. Ideally without a filter and in natural lighting.

2.) Close up and head on, showing as much of the ears, head, neck, and chest as possible. This will allow us to get a good crop of your pets face.

3.) Avoid overhead, overly filtered or blurry photos. We are typically unable to illustrate photos of your pet lying down.

For additional advice please refer to our image guidelines.

Yes! We want you to love what you order from us. We will send you a digital mockup within 48 hrs. from order submission. But don't worry! If your provided photo won't make the best portrait, we’ll reach out to you for a new one.

Yes! We are happy to help with changes to your pet portrait order as long as you reach out to contact@momentomade.com within 1 hour of your order being placed. 

After 1 hour most changes, including address updates, can no longer be made. Please note, in some cases, changes to orders may result in shipping delays.